At-a-Glance Workshop Benchmarks
- Average status calls saved
- Up to 78% fewer calls
- Advisor time saved daily
- ~90 minutes / day
- Alert languages supported
- English & Sinhala SMS
- Waiting lounge privacy
- Hides prices & phones
Why Car Owners Keep Ringing Your Front Desk
Most drivers across Sri Lanka do not ring a workshop because they are impatient — they call because silence creates uncertainty. Once they drop their car off at 9:00 AM and take an Uber or three-wheeler to work, they have no idea whether the vehicle is still queued, waiting for an oil filter, or washed and parked outside.
When your advisor puts down a job tablet four times an hour to walk to Bay 3 and shout over impact wrenches, check-ins slow down and billing mistakes creep in.
The 3 Automatic Messages That Calm Every Driver
Instead of expecting busy staff to remember manual phone calls, modern stations send three clear, polite updates directly when the job card status moves.
- Check-In Confirmation: Sent the moment the plate and odometer are logged at the gate or reception.
- 1-Tap Extra Work Approval: Photos and exact LKR estimates sent before touching worn brake pads or fan belts.
- Ready for Pickup Alert: Bilingual SMS + mobile notification + digital invoice preview the moment washing finishes.
Tip for Colombo & Kandy peak Saturdays: Keep your waiting-room smart TV open in the lounge so walk-in owners watch 'In Bay → Washing → Ready' without entering the workshop floor.
