Service TermsLast updated 2026-11-15Sri Lanka

Terms & Conditions

Simple, fair terms governing your use of Cladik Workshop accounts, monthly plans, SMS credits, and service responsibilities.

Terms At-a-Glance
Platform & Operator
Cladik Workshop (under Cladik) · Infinitude Private Limited
Authentication
All user authentication goes through our own Single Sign-On (SSO) system
Plans & Cancellation
Free Starter, Paid Growth (14-day free trial) — cancel anytime
Workshop Duty
Each workshop remains solely responsible for repairs, parts & tax bills
01

Platform Scope, Single Sign-On & Staff Access

Cladik (cladik.com) is our all-in-one platform, and Cladik Workshop (workshop.cladik.com) is one of the separate applications under Cladik, owned and operated by Infinitude Private Limited (infinitude.lk). By signing in or creating a workspace, you agree to these Terms on behalf of your garage or service center.

All user authentication goes through our own Single Sign-On (SSO) system. Workshop owners and staff must keep their SSO credentials secure and assign accurate permission roles so employees only access features needed for their duties.

02

Plans, Free Trials & SMS Wallet Credits

You can start on our free Starter Garage plan, upgrade to Growing Service Center (LKR 6,500/month with a 14-day free trial), or arrange a custom Multi-Branch plan. Monthly packages include an SMS allowance, and additional SMS alerts draw from your prepaid SMS wallet based on message length.

If a paid subscription remains unpaid after notice, workspace access may be temporarily paused until settled, while keeping your core data safe.

03

Acceptable Use & Accurate Vehicle Records

Please use Cladik fairly and honestly for genuine automotive service work:

  • Do not send unsolicited promotional spam or unrelated bulk SMS messages through the platform.
  • Do not enter deliberately false odometer/mileage readings or fake service logs.
  • If you connect an entrance plate camera, ensure visible CCTV notice signage is displayed on your premises.
04

Workshop Responsibility & Limitation of Liability

Cladik provides digital software tools for job tracking, billing, and notifications — we do not inspect vehicles, supply physical spare parts, or supervise repairs. Each workshop remains solely responsible for repair quality, part authenticity, oil/fluid choices, warranties, and tax compliance on its invoices.

While we work hard to keep offline sync and cloud services reliable, Cladik is provided on an 'as-is' basis and total liability is limited to subscription fees paid over the prior 3 months.

05

Data Ownership, Cancellation & Governing Law

You retain ownership of your workshop's business data, customer list, photos, and invoices. You may stop using Cladik and request a data export at any time. These Terms are governed by the laws of Sri Lanka.

Questions & Answers

Straightforward Answers Before You Start

Written in everyday language for owners, advisors, and mechanics.

You can start on the free Starter Garage plan, upgrade to Growing Service Center at LKR 6,500/month with a 14-day free trial (no credit card needed to test), or choose a custom Multi-Branch enterprise plan. You can change plans or cancel at any time.