Get Clear Customer Approval Before Touching Any Extra Repair
Found worn brake pads or a leaking belt? Send the exact item and cost to the vehicle owner, confirm with a quick verification code (or log phone consent), and avoid awkward arguments at pickup.
Quick Answer: How do Customer Extra-Work Approvals stop bill disputes?
When mechanics discover extra faults, advisors send a structured approval request showing the new parts and cost. Customers approve via verification code or recorded phone consent—so every extra rupee on the final bill is pre-approved.
What if an older customer prefers to approve extra repairs over a quick phone call instead of a code?
Cladik Workshop supports both PIN-code SMS confirmation and a dedicated 'Continue with Verbal Approval' record where the advisor logs the customer's phone permission safely with timestamp and reason.
Everyday Shop-Floor Problem Solved
Nothing hurts workshop trust faster than telling a driver at 5 PM that their LKR 12,000 service became LKR 34,000 without clear proof.
At a Glance
Approval methods
App / SMS Verification Code + Recorded Verbal Option
Resend support
1-tap resend if customer missed the SMS
Proof trail
Exact time & approved amount saved on job card
Lift waiting time
Cuts stalled repair delays dramatically
Built For Every Role in Your Workshop
How Everyone Benefits on a Busy Day
Workshop Owner
Never has to apologize or slash bills due to unapproved mechanic repairs.
Service Advisor
Has clear timestamped proof whenever a customer later asks who approved a part.
Mechanic
Gets green light quickly so the vehicle gets fixed without tying up the lift.
Vehicle Owner
Always stays in control of their repair budget with zero surprise charges.
Old Paper Way vs. Cladik Workshop
See the Everyday Difference on Your Shop Floor
Extra Worn Parts
Mechanics either change them without asking (causing anger) or wait hours unable to reach the owner.
Send the price & inspection note straight to their phone and get verified sign-off.
Customer Memory at 5 PM
Drivers forget they verbally agreed in the morning and argue over the counter.
Exact approval timestamp, code verification, or advisor log ends every argument kindly.
How It Works in 3 Steps
Step 1
Spot Extra Work & Add Cost
Add the recommended repair and inspection photos onto the active job card.
Step 2
Customer Reviews & Confirms
Customer verifies using their SMS/app approval code—or confirms during an advisor call.
Step 3
Proceed With Full Confidence
The approved extra item locks onto the invoice automatically with audit proof.