Privacy Policy

Cladik (cladik.com) is our all-in-one platform, and Cladik Workshop (workshop.cladik.com) is one of the separate applications under Cladik operated by Infinitude Private Limited (infinitude.lk). We only collect the basic business, customer, and vehicle details needed to run workshop job cards, billing, parts stock, and service updates.

• Single Sign-On Account & Staff Details: all authentication goes exclusively through our own Single Sign-On (SSO) system, verifying your name, email, phone number, workshop branch, and staff role without storing passwords on garage terminals.
• Customer & Vehicle Details: owner name, phone/WhatsApp number, preferred language (English/Sinhala), plate number, vehicle model, mileage, and service history.
• Photos, Bills & Camera Check-Ins: inspection photos uploaded during check-in, itemized invoices, and gate plate detections if you connect a camera.

Your information is used strictly to provide and improve Cladik Workshop features for your garage and vehicle owners:

• Create and track digital job cards, counter POS bills, and spare parts stock counts.
• Send automated pickup alerts, estimate approvals, and next-service reminders via SMS, WhatsApp links, or the Cladik Auto app.
• Show live bay status on waiting-room TV screens (without displaying customer phone numbers or private pricing).
• Keep active job data synced across your front desk, mechanics, and cashier devices — including temporarily caching data on your device so you can keep working when Wi-Fi drops.

We do not sell or rent customer phone numbers, vehicle records, or business data to third parties or advertisers. Data is encrypted during transfer and stored on secure cloud servers with role-based access permissions.

If a vehicle visits another partner workshop in the Cladik network, technical specs (such as oil grade, filter codes, and mileage history) are shared ONLY when the vehicle owner approves via QR Share Pass, app notification, or SMS OTP. Past invoice prices, discounts, and private owner notes are never shared with other garages.

We use only essential session and language cookies so you stay signed in securely and see the app in English or Sinhala. We do not run third-party ad tracking cookies.

We keep your records for as long as your workshop or vehicle account remains active, or as needed for legal/tax invoicing rules. Under Sri Lanka's Personal Data Protection Act (PDPA), you may request access to your data, ask us to correct errors, opt out of service reminders, revoke partner workshop sharing, or request account deletion anytime.

• Privacy Contact: Infinitude Private Limited (infinitude.lk) • support@cladik.com • +94 71 133 9680